WJEC A Level Business Studies
Business Studies A Level for WJEC

As Module 2 Business Functions

Operations Management - Section Title


Past Paper Questions



  • Production and adding value.

  • The concept of productivity.
  • Methods of improving productivity.

  • Capacity utilisation.

  • Just-in-time and stock control.

Purchasing and Quality

  • The role and importance of the purchasing department.
  • Meaning of quality.
  • Quality control and quality assurance. Benchmarking.

  • TQM.

  • Lean production

  • Kaizen.


  • The impact of invention and innovation on production processes.

Research and Development

  • Role and importance of new product design in business success.